Privacy Policy & Terms of Use
Chain Gang Towing & Recovery Agency is committed to protecting your personal information and being transparent about how it is used. This Privacy Policy explains how we collect, use, and protect your data. By using our website or services, you agree to the terms outlined below. Its very important to make sure the subheaders are larger and bold and centered “Privacy Policy”, “Terms and Conditions”, “SMS Terms and conditions” if not we will be rejected.
Privacy Policy
Information We Collect
We collect personal information in the following ways:
- Directly from you – When you submit your information through our forms or speak with our team, you may provide your name, phone number, email address, and other relevant details.
- Automatically through our website – We use cookies and tracking tools to collect device data, browser data, IP address, and site activity.
- From trusted third-party sources – We may receive your information through platforms where you have consented to be contacted.
How We Use Your Information
We use your data to:
- Follow up on your inquiry
- Provide you with information about home improvement and construction services
- Coordinate calls, schedule appointments, and respond to your questions
- Conduct internal reporting and operational processes
- Ensure compliance with legal and regulatory standards
SMS Policy
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.
Your Rights
You may request to:
- Access or correct your data
- Delete your information
- Withdraw consent for communications at any time
- Request a copy of your personal data
To exercise these rights, please email us at [email protected].
Data Protection
We employ industry-standard administrative and technical safeguards to secure your data. However, no platform is 100% secure, and we encourage you to protect your own data using secure passwords and practices.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors.
International Use
By using our services, you agree that your information may be stored and processed in the United States.
Updates to This Policy
We may update this Privacy Policy periodically. Your continued use of our services after changes are posted will constitute your acceptance of those changes. For questions, contact: [email protected].
Terms & Conditions
By accessing our website or using our services, you agree to the following:
Consent to Communications
By providing your contact information, you consent to receive emails, text messages (SMS/MMS), and phone calls — including those made via autodialer or pre-recorded voice — from Chain Gang Towing & Recovery Agency and its affiliated partners. You understand this consent is not a condition of purchase.
Message Frequency & Charges
Message frequency may vary. Standard message and data rates may apply depending on your wireless carrier.
Third-Party Contact
You agree Chain Gang Towing & Recovery Agency and its partners may contact you with information about relevant services or promotions. Data sharing with partners follows our Privacy Policy.
Opt-Out Instructions
To stop receiving text messages, reply STOP at any time. For assistance, reply HELP or email [email protected].
Disclaimers
We do not guarantee specific project timelines or outcomes. We do not provide legal, tax, or financial advice. Referrals to third parties do not constitute endorsement; you should evaluate all third-party services independently. Website content is for informational purposes only and may contain inaccuracies.
Limitation of Liability
Chain Gang Towing & Recovery Agency is not liable for any indirect, incidental, or consequential damages resulting from your use of our services or site.
Your Responsibilities
You agree to provide accurate information. You are responsible for how you use our services and content.
Modifications
We may change these terms at any time. Updates will be posted here, and continued use of our site indicates acceptance of changes.
SMS Terms & Conditions
SMS Consent Communication: The information such as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications: If you have consented to receive text messages from Chain Gang Towing & Recovery Agency, you may receive conversational messages related to:
- Appointment reminders/confirmations
- Follow-up messages
- General support
Message Frequency: Message frequency may vary depending on the type of communication. You may receive up to 15 SMS messages per week related to your case.
Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method: You may opt-in to receive SMS messages from Chain Gang Towing & Recovery Agency in the following way:
- By submitting an online form
Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help: If you are experiencing any issues, you can reply with the keyword HELP to 908-373-1244. Or, you can get help directly from us at [email protected].
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures: Message and data rates may apply. You can opt-out at any time by texting “STOP.” For assistance, text “HELP” to 908-642-3699 or visit our Terms & Conditions and Privacy Policy page. Message frequency may vary.
For any questions about this page or how your information is handled, contact us at: [email protected].