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A flat tire inside a parking garage creates two questions: what the vehicle needs and how an operator can reach it. A request that mentions only the flat may leave out the access problem. Explain both before roadside service or towing is arranged.
Describe the garage route
Give the building name, street entrance, parking level, and approximate space location. Mention a posted clearance restriction, tight ramps, gates, or a low beam near the vehicle. A sign at the main entrance may not describe every part of the route, so photographs can help when they are safe to take.
Describe the tire and spare
Say which tire is affected, whether more than one is flat, and whether you have a spare. If the wheel appears damaged, include that observation. Do not assume that a repair kit or temporary spare makes it appropriate to drive out of the garage; the vehicle and tire condition still need assessment.
Arrange building access
Contact security or property management if a gate, ticket, or staff escort is needed. Let dispatch know if the garage closes or changes access after a certain hour. Confirm which entrance a service vehicle should use, rather than relying only on the building's mailing address.
Keep the area around the vehicle clear and avoid moving it into a ramp or travel lane to make it easier to find. The operator can determine the safest workable plan after reviewing the access and vehicle information.
For Chain Gang's parking-garage service, the useful starting description is “flat tire on level three, through this entrance, with this clearance.” That gives dispatch more to work with than a map pin alone and helps prevent an ordinary tire-change request from concealing a more involved extraction.